ATS is committed to providing exceptional support for our customers.
The EzCOMM is designed for remote tech support. In the event that you encounter a problem with your device, follow the steps below and contact us.
If assistance is needed, please contact your local distributor or ATS directly. For on-line diagnostics please follow these 3 easy steps:
1) Connect the EzCOMM to the internet via a broadband connection,
2) Please connect customer support at the phone # listed above.
3) You will be given a session key by tech support. Enter the Session Key, click the Submit button. Choose YES, you would like to start a Support Desk Session with ATS. Choose to RUN the software when prompted.
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